Get in touch
Contact & Support
Have questions or need help? We're here for you.
Response Time
We typically respond within a few hours on Discord. Pro purchase activation within 1×24 hours after payment.
Frequently Asked Questions
How do I upgrade to Pro?
Open a ticket or DM us on Discord. We'll activate your Pro within 1×24 hours after payment confirmation.
My conversion failed, what do I do?
Try with a smaller file first. If it still fails, open a support ticket on Discord with details about the file and error message.
Can I get a refund?
Pro subscriptions are non-refundable once activated. If you have an issue, please contact us before purchasing.
How long does support take to respond?
We usually respond within a few hours on Discord. Response times may vary on weekends.